Zero after-sales back up and zero care for client.

The awning was made well. Ricky, the owner,refused to assist when there was a tear in the awning from bad weather. The extreme weather was not his fault. I did not expect after sales service for free either. I tried to reach out about ten times and not one acknowledgement from the owner Ricky. Eventually the whole awning was damaged/shredded and has since been thrown away. What a waste of R37 000. A sale is more important than the hack of a repair to The Awning Co and there is no pride what so ever.