************, THREATS and LACK OF COURTESY and RESPECT by THE AUTOLAB OWNER – PRIMROSE

If I've ever had a regretful service experience, it is courtesy of how shudderingly cold it was served by Direct Service Lab t/a The Autolab, address 43 Shamrock Road, Primrose, on 27 February 2019.

I was intimidated and sworn at by whom I believe to be the owner of the workshop, that, for merely requesting to test drive my vehicle after it had been worked on for a fault on the tensioner and idler bearings.

Without any provocation, I was instructed to pay (a ridiculous amount of R1529.50) for my vehicle and to **** the f&ck off . I was also told to never bring my vehicle in there and that the business already had "too many" customers.

An employee who works as the admin at the workshop handled me in the best possible professional terms the day before (26 February) when I booked in my vehicle, however, did not deal with the rude and condescending man.

She was on hand on the 27th, but did not say a word to me while in the presence of the man – assumingly for fear of victimisation. The man is clearly a pathetic slimeball capable only of treading on other people's sense of preservation.

He has no honour, respect or courtesy, and is completely demeaning and narcissistic. He does not have the first clue of running a business and treats his customers with utter disdain. He is rude and should not have any customers going to his doorstep for any mechanical requirements.