Worst refund process forcing you to beg for own money

Dear AppleGuy Customer Support,

I am writing to express my extreme dissatisfaction with your refund process. It has now been over three weeks since I was informed that a refund would be processed for my purchase, yet the funds have still not been reflected in my account.

I have made multiple attempts to follow up, but each time I am met with vague responses and am continuously redirected without any resolution. No one is providing clear answers or actual assistance, and I am growing increasingly frustrated by the lack of accountability from your team.

I used PayJustNow as my payment method, and the situation is now even more pressing: the second installment will be deducted in a few days, despite the fact that the first payment has not been refunded. This clearly indicates the refund was never processed on your end, and I am being penalized for your delay.

I am not willing to be sent back and forth any further. I demand immediate action and confirmation that my refund is being processed and will reflect without any further delay. I want my money back—plain and simple.

Please consider this my formal complaint. Should this issue remain unresolved, I will be left with no choice but to escalate it further.