KB
Karina B

1 reviews | Active since Aug 2025

19 Aug 2025, 16:51

Worst experience ever

DO NOT BUY FROM APPLEGUY !!!!!!!

I bought an iPhone 14 Pro Max from AppleGuy online in November 2024. At first, the phone worked fine, but by February 2025, it stopped reading my SIM card. I took it to Apple, and they discovered that the phone had been tampered with — the IMEI did not match the device color. They also suspected it may be blacklisted. I then spent months trying to have the phone repaired by another company. They managed to get the SIM working temporarily, but the problem returned. Eventually, I was told that the device was likely purchased overseas, is not compatible with South African networks, and cannot use an eSIM. Despite numerous attempts to contact AppleGuy for support, they never responded. I am now left with a phone worth R18,000 that cannot function properly. Based on this experience, I believe I was ****med and strongly warn others to avoid buying from AppleGuy.

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