TheAppleGuyZA learn how to treat customers, cs what you did to me was terrible, even if you business is booming but learn how to provide good customer service. Learn to fix your wrongs.

On the 25th of October bought Iphone 11 64gb from the apple guy 102 Florida road place an order online via PayJustNow. Their service is terrible i had to go collect the phone there 28 October they sent an email and message saying there was an issue i said it's fine i'll come monday 4th of Novemeber since i don't stay around Durban, then boom when i get there my order is not ready the Indian guy offered me red and i ordered black. I refused to take red and he said they running out of stock or the stock have arrived but not yet ready. ok i asked him if they'll deliver it for free since i spent money going there he said he's not sure, then i said no i need my phone. Guess the battery on advert was 70 - 79% but it couldn;t even last 2 hours and it was over heating and I downloaded whatsapp but couldn't send verification OTTP code for verification, when i complain they said that the battery is on service and this thing of whatsapp not sending code it not technical issue, they don't know what could be the problem. I asked why would i buy a phone that have issues of which they didn't state on the advert or the time you come for collection, worse whatsapp is the common means of communication why would i buy a smart phone that doesn't support whatsapp.

Instead of fixing they problem they gave me a terrible service and they wanted me to add R200 for another special, i told them i want the one for October special, the Indian guy who's on customer service and their white lady technician. So they must learn how to treat customer right. There was a lady who gave a call after arguing with technician, she asked if i won't mind waiting for new stock and i said no as long i won't be getting the same device (not i think she was Sbahle) but the day after i saw an email for my refund.