Based on recent customer reviews, ThandiBra faces serious credibility concerns. Shoppers consistently report that bras marketed as designed and manufactured in Cape Town arrive from China, sometimes with import duty requests or Temu and Shein packaging, at prices far above comparable items. Deliveries commonly take three weeks to a month rather than days. Sizing errors are frequent, and refund requests are reportedly met with automated replies, replacement only offers, and courier fees of R170 to R400. Some buyers noted polite, apologetic responses, but felt these were AI generated and unhelpful.
TrustIndex
1.8
NPS Score
-100
Recommended: Unlikely
Jan '26 - Sep '26
Frequently Asked Questions About ThandiBra
What do customers say about ThandiBra?
Based on recent customer reviews, ThandiBra faces serious credibility concerns. Shoppers consistently report that bras marketed as designed and manufactured in Cape Town arrive from China, sometimes with import duty requests or Temu and Shein packaging, at prices far above comparable items. Deliveries commonly take three weeks to a month rather than days. Sizing errors are frequent, and refund requests are reportedly met with automated replies, replacement only offers, and courier fees of R170 to R400. Some buyers noted polite, apologetic responses, but felt these were AI generated and unhelpful.
Is ThandiBra trustworthy?
ThandiBra has a TrustIndex of 1.8 out of 10 on Hellopeter, based on 17 reviews in the last 12 months. How is the TrustIndex calculated? →
Recent reviews (17)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since May 2026
I thought I supported a SA business BUT…
You charged me almost R1000 - package delivered 3 weeks later and guess what…..the bra is from China - still in the China bag. Locally made you say…… One address in Roodepoort, but made in the Cape. Nice misleading website - probably AI.
1 reviews | Active since May 2026
I thought I supported a SA business BUT…
You charged me almost R1000 - package delivered 3 weeks later and guess what…..the bra is from China - still in the China bag. Locally made you say…… One address in Roodepoort, but made in the Cape. Nice misleading website - probably AI.
1 reviews | Active since Oct 2016
Thandbra ****
Same experience as other reviewers. **** and low quality products! Very friendly AI response on all my questions, but bras are from China and not from Cape Town at all!!! It took a few weeks for my order to be delivered and then the sizes were wrong, so I wanted to return it...No returns??!!! — they'll just send me new ones, but now I have to pay for the courier (R250 and it takes weeks????!!!!). All other online shopping delivers within days!
1 reviews | Active since Oct 2016
Thandbra ****
Same experience as other reviewers. **** and low quality products! Very friendly AI response on all my questions, but bras are from China and not from Cape Town at all!!! It took a few weeks for my order to be delivered and then the sizes were wrong, so I wanted to return it...No returns??!!! — they'll just send me new ones, but now I have to pay for the courier (R250 and it takes weeks????!!!!). All other online shopping delivers within days!
1 reviews | Active since Mar 2023
Review on ThandiBra.
On their website this shop claims that their bras were designed for South African women, and are made here. Their prices are pretty high, but with their promises of a top-quality product, one expects the best. On ordering from them, I discovered that the goods come from China, not locally made at all. The delivery time was around a month, whereas one would expect a product locally shipped to arrive within a few days. This business does definitely not get a good review from me.
1 reviews | Active since Mar 2023
Review on ThandiBra.
On their website this shop claims that their bras were designed for South African women, and are made here. Their prices are pretty high, but with their promises of a top-quality product, one expects the best. On ordering from them, I discovered that the goods come from China, not locally made at all. The delivery time was around a month, whereas one would expect a product locally shipped to arrive within a few days. This business does definitely not get a good review from me.
1 reviews | Active since Dec 2011
****MERS, ****S and CHEATS
****mers, ****s and Lowlifes. The product they send is cheap Chinese imports you can get for less than a quarter of the price they charge from SheIn or Temu. Nothing like they are advertising.
1 reviews | Active since Jul 2020
Do not do business with ThandiBra
I ordered an XL bra on-line for over R600.00. On delivery only to find the bag was marked XL but the bra itself was a SMAL size. Numerous email communications between Thandi and I, she acknowledged the mistake and said she would replace the bra on condition that I pay, once again, for shipping of R172.00. I have advised her that she clearly needs the bra more than I and to keep it.
1 reviews | Active since Jul 2020
Do not do business with ThandiBra
I ordered an XL bra on-line for over R600.00. On delivery only to find the bag was marked XL but the bra itself was a SMAL size. Numerous email communications between Thandi and I, she acknowledged the mistake and said she would replace the bra on condition that I pay, once again, for shipping of R172.00. I have advised her that she clearly needs the bra more than I and to keep it.
1 reviews | Active since Jun 2023
Con artists.....you'll loose your money. Dealing with Chinese company
Ordered 11th February and still waiting. Latest email expect deliver in 2 - 3 weeks! Tried emailing to request full refund, 6 times now, under their T&C's, Exchanges & Refunds #9. All responses AI generated; "Truly sorry, frustration, delay, confusion....blah blah I was then sent a spurious tracking link that shows only 3 stages. All time contradictory. Almost certainly I've lost R695. I should have checked with Hellopeter first.
1 reviews | Active since Jun 2023
Con artists.....you'll loose your money. Dealing with Chinese company
Ordered 11th February and still waiting. Latest email expect deliver in 2 - 3 weeks! Tried emailing to request full refund, 6 times now, under their T&C's, Exchanges & Refunds #9. All responses AI generated; "Truly sorry, frustration, delay, confusion....blah blah I was then sent a spurious tracking link that shows only 3 stages. All time contradictory. Almost certainly I've lost R695. I should have checked with Hellopeter first.
1 reviews | Active since Nov 2022
BAD EXPERIENCE
Big **** as this is a Temu product. Came direct from Temu as stated on label and not Cape Town as advertised. Advert mentions jelly support but bra has foam support as well and poor quality. Very disappointed and very misleading. Please don't fall for this.
1 reviews | Active since Nov 2022
BAD EXPERIENCE
Big **** as this is a Temu product. Came direct from Temu as stated on label and not Cape Town as advertised. Advert mentions jelly support but bra has foam support as well and poor quality. Very disappointed and very misleading. Please don't fall for this.