WASTE OF MONEY!!!! HOAX OF A PLACE

Let me start with the directions to the "Lodge". It is located down a horrible gravel road that you travel on for 25+ minutes and the road markings are not very clear for you to find the gravel road. Good luck trying to call the Lodge and getting their help with directions, as they DO NOT answer their phones. Then we finally made our way there with the help of the local folks directing us and got booked in to our chalet.The chalet appeared clean and smelled fresh upon entering but to my horror there were a multitude of huge spiders to be found all throughout the chalet and spotted 3 in the bed that "Has been cleaned for us" and as a mom traveling with a 9 month old you can only imagine my anxiety over his safety. This was raised with the Management the next morning as we were not notified pre arrival and advised to carry repellent. The response I got from the Manager was "Ignore the spiders they are part of the Deco". I was beyond appalled by this response and drove into town to purchase a repellent the next day. Day 2 or our stay the water went offt in our chalet in the morning and by night time still had not returned. Management made no effort to assist or even notify us what the issue was. We then went to the Management office in the rain at night to seek clarity and assistance and were met with the most condescending and off putting young manager (the female) who simply stated " Ek kan nie water toor nie" and " If you decide to check out now,we will re-imburse you for 1 days stay",this being 9pm on a cold rainy evening. The facility has No backup water or electricity measures and the attitude from Management really sucks. To say my stay was horrible would be a real understatement. I would not recommend this place to anyone,unless you are looking to throw money down the drain for free.