Worst customer service EVER

What do you do when a business wrongly supplies your order, then refuses to fix it, even though you've already paid for it? This business is a disgrace to all businesses who care about business ethics. The owner or manager is never there and he leaves the dirty work for a woman who obviously has no scruples or integrity. She point blank refused to correct their mistake. I had ordered a combo of bases with lids and they only supp**** the bases. One lot of bases were even completely different in size and shape. She refused to accept responsibility for the ******* I was sent and after quoting me on a further order for the lids, and letting me drive all the way to go and draw cash, she had the gall to inform me that she had misquoted and the actual product would cost more! In other words, she expected me to drive again to draw more cash for her incompetence!!! This business has supp**** us mismatching items in the past, and when I complained, I was told, "oh, that happens sometimes"!!! They do not credit or reimburse orders that THEY bungle! This business couldn't care less if they keep you waiting for 30 minutes, or if they supply the wrong product... Tough! it's your problem!!! They don't care if your business suffers because of their incompetence and indifference, that's also your problem. The manager told me that he hasn't got time to check what's in the boxes!!! The woman he hides behind is as smug when you protest their refusal to fix your order and blatantly lies to your face that they haven't got stock, when a deaf staff member miraculously produces exactly what you were supposed to receive in the first place! It renders one completely speechless in the face of such raw indifference to a customer's needs, as well as being completely dishonest. I will never buy from this ***********, underhanded and indifferent business again, and either should anyone else if they wish to avoid the unpleasant interaction of trying to get fair treatment after they caused the problem by missupplying you in the first a e. They cost me wasted petrol, time and a delay in supplying MY customers because of their inefficiency. They should be shut down!!!