.

Last night 3/11/2023 my girlfriend and I went to Terra Nova Shopping Centre. She needed to use the bathroom. She came back to tell me that we must wait because all the toilets were occupied. I asked her how so on which she tells me that there are 9 toilets in the bathroom but 6 are locked with padlocks and 3 are actually occupied. On which I asked her to take a video so I can she as it was a ladies bathroom. This was very annoying, uncomfortable. What is the management doing about it. Please advise