Tents Direct - No price over telephone

On Tents Direct website [URL Removed] all there items are marked as Price on request HOWEVER if you phone them (with the number supp**** as \Call us") they give you the run around and you have to write them a mail as they do not give item prices over the phone THIS IS NOT STATED ANYWHERE. From when is it OK not to give a price for a phone-in customer that what to compare prices or do they need my email address to start spamming me?"""