WORST CUSTOMER SERVICE EVER

I app**** for Boncap Medical Aid In June and I supp**** all documents needed, I was assisted by a lady called Dineo Malatja. They activated the medical aid but somehow put me on a high earning income. I've notified her about the error they made and told her I won't be able to pay R 4400 and odd a month they must change it.

August came and they deducted R8k something which was insufficient in my bank. Today I receive a message that my Boncap medical aid is suspended as at today. My son is sick and I can not take him to the Dr. Their carelessness and negligence has costed me because I'm without a medical aid now and should something happen to my son I will take this further with all the proof I have.

Bonitas Medical Aid no: *** Name: Vuyokazi Mbuqu