IK
Ilse K

1 reviews | Active since Oct 2022

04 Oct 2022, 12:11

Worst Advisers ever

My experience with Tenda Health was absolutely terrible.

An adviser called Noluthando Mpanza assisted me, or in actual fact did not assist me at all.

My medical aid had to be active the 1st of October, but Mpanza is always on sick leave or study leave, so now me and my son is left without cover.

Do not work through them

0
Replies (4)
TENDAHEALTH
TENDAHEALTH's reply04 Oct 2022, 12:46
Official
Good day Ilse.  I trust you are well.  At Tendahealth we strive to render the best client services - I will provide feedback soon
IK
Ilse K's update04 Oct 2022, 14:00
Reviewer Update
Thank you so much for the reply.

IK
Ilse K's update04 Oct 2022, 14:03
Reviewer Update
Thank you so much to TendaOnline for coming back to me re my complaint.

Jacques Esterhuizen assisted me and provided me with professional service and immediately registered my medical aid.

I really appreciate it.
TENDAHEALTH
TENDAHEALTH's reply04 Oct 2022, 15:03
Official
Thank you so much - will it be possible to change the star rating