USELESS COMPANY WITH EVEN WORSE STAFF MEMBERS WHO CLEARLY ONLY WANT TO MAKE COMMISSION

First off this company is working with medical aid, I spoke to Jacques Esterhuizen who I told him all the in's and out and when cover should start. I spoke to him about debit order dates. Everything was promised as a perfect sales pitch, The cover started one month before, Debit order bounced as I told them I only want to start the cover April 2024 thats when payment will be perfect. Also only started deducting 3rd of April, I now have to pay arrears month for March. Being calling him to resolve it doesn't answer send lots of emails nothing. USELESS COMPANY WITH USELESS STAFF