Medical aid mess

Good day Dikeledi,

I have not received a response from you on my previous email.

Nobody seems to care about customers but will do everything possible to get a client to conclude a sale. I am disgusted with the service received, or should i say the lack thereof.

I expect you to resolve this issue before the end of the week, call each service provider where remark code: membership terminated and advise them to resubmit a claim.

I don't have any time to fix up your "royal **** up". You advised me to terminate and apply for a new membership, you advised me to reverse the debit order. My ID number is *** for access to the attached statement.

I do understand what shortfall means therefore i will attend to these.

Furthermore, I urgently advise you to cancel my medical aid and reimburse the instalment that was debited 1 October for the new membership.

Await your feedback soonest.