WORST APP AND SERVICE EVER

I would not recommend ANYONE to ever use this app or their services. I have orderd a few times and this last time has been horrible,I placed my order on 20 Feb and there has been no movement on my order until now (5 business days) when you contact customer care its the same excuses over and over. it just like talking to a robot and you as the user can't do anything because a refund takes 30 days so you are at their mercy and can't do anytime about it.Please be smart and order on Shein its faster