Very poor service TEMU

Hello, thank you for shopping with us and we are sorry you are experiencing difficulties with your recent orders. Most packages arrive between 8-16 business days. You can track your shipping status and see your expected delivery date directly in the Temu app or on Temu.com. If you haven't received any tracking updates on your order since it shipped, it's most likely because your order was sent from overseas warehouses. Tracking won't update until your package arrives in South Africa and is picked up by local logistics service providers to deliver to your doorstep. The local logistics service providers will scan your package (only during business days) to update your tracking info. If the tracking status is not updated for 15 days, you can request a full refund and keep your items when they arrive. If your order arrives later than the estimated delivery date, you will receive Temu credits as a sign of appreciation for your patience. Finally, if your items do not arrive, arrive damaged, or do not match the description or photos, you will be offered a full refund under Temu's Purchase Protection program (https://www.temu.com/temu-purchase-protection.html). Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. If you need any assistance, please don't hesitate to message us through Temu.com or Temu app live chat. Best wishes, Temu team