MA
Melissa A
1 reviews | Active since May 2009
30 Dec 2024, 12:30
Utterly disgusting and ******* service
I am waiting for my parcel to be delivered and was told that the delivey failed. No reason as to why it failed, just it failed. How can a delivery for cape town fail in johannesburg already?? The parcel did not even reach cape town and now you want me to pay again for delivery!! This is utter nonsense. Sort this out immediately!!
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Temu's replyOfficial
30 Dec 2024, 13:34Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. We will follow up on this matter. If you need further assistance, please message us through Temu.com or Temu app live chat. We appreciate you giving us another chance to serve you. Best wishes, Temu team
Best regards,
Temu's reply30 Dec 2024, 13:34
Official
Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. We will follow up on this matter. If you need further assistance, please message us through Temu.com or Temu app live chat. We appreciate you giving us another chance to serve you. Best wishes, Temu team
Best regards,