PP
Paula P
1 reviews | Active since May 2018
17 Dec 2024, 16:49
Unsatisfied
First time shopper and highly disappointment. Placed an order payment went through then to be told payment unsuccessful but my bank account has been debited!!!
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Temu's replyOfficial
18 Dec 2024, 03:38Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Your case is out of the norm. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. If you need further assistance, please message us through Temu.com or Temu app live chat. We appreciate you giving us another chance to serve you. Best wishes, Temu Team
Temu's reply18 Dec 2024, 03:38
Official
Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Your case is out of the norm. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. If you need further assistance, please message us through Temu.com or Temu app live chat. We appreciate you giving us another chance to serve you. Best wishes, Temu Team