nM
nonku M

1 reviews | Active since Apr 2018

30 Mar 2025, 01:10

Unhappy customer

I had requested Temu not to ever use Fastway on my parcels because the last time they were supposed to deliver at my doorstep they called me to come and collect my goods by the mall, because it was not safe for them, they ended up returning back with my parcel, whereas Buffalo always deliver at my doorstep.

I'm currently waiting for my order and unfortunately Fastway is delivering😡😡

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Replies (1)
Temu
Temu's reply31 Mar 2025, 04:52
Official
Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. We will follow up on this matter. If you need further assistance, please message us through Temu.com or Temu app live chat. We appreciate you giving us another chance to serve you. Best wishes, Temu team