BvdW
Belinda van der Westhuizen
1 reviews | Active since Jul 2019
07 May 2024, 12:15
Unexpected Customs and VAT charges not communicated
The quality of the items are yet to be determined, however it would have been nice to know what one will be charged for Customs & VAT upon arrival of the order with the Courier Company.
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Temu's replyOfficial
10 Dec 2024, 15:26Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. If you need further assistance, please message us through Temu.com or Temu app live chat. We appreciate you giving us another chance to serve you. Best wishes, Temu team
Temu's reply10 Dec 2024, 15:26
Official
Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. If you need further assistance, please message us through Temu.com or Temu app live chat. We appreciate you giving us another chance to serve you. Best wishes, Temu team