JH
Juanita H
1 reviews | Active since May 2022
19 Jun 2025, 13:59
U
Good day
To day I acedently.**** a payment yo Temu for R676 and I canceled my order but they put it by my Temu credit balance. I told them I don't wanna put it at my credit balance I whant it straight to my account and now they can't pay it back to my account and I told them please
Kindly regards Juanita
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Temu's replyOfficial
19 Jun 2025, 14:07Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. We will follow up on this matter. If you need further assistance, please message us through Temu.com or Temu app live chat. We appreciate you giving us another chance to serve you. Best wishes, Temu team
Temu's reply19 Jun 2025, 14:07
Official
Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. We will follow up on this matter. If you need further assistance, please message us through Temu.com or Temu app live chat. We appreciate you giving us another chance to serve you. Best wishes, Temu team