PP
Prabhu P
1 reviews | Active since Sept 2024
01 Jul 2025, 14:47
THIS IS A CLASIC CASE OF BAIT AND SWITCH WORST EXPERIENCE EVER.
I am extremely disappointed in Temu they advertise falsely, after placing my first order with a promise of a zero fee items. after selecting the gift items and then placing a order, the gift items was not added to the invoice after the payment was taken. when the order was being placed the item was in the basket how ever disappeared after the payment was taken. I contacted the Chat line, I was told that they can only give a 20% off with another purchase of R500 or more. RIDCULESS. the only reason I placed the order was that the tablet which i selected was for my son and i was so disheartened when TEMU broke there promiss. THIS IS A CLASIC CASE OF BAIT AND SWITCH WORST EXPERIENCE EVER.
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Replies (1)Temu's replyOfficial
02 Jul 2025, 04:45Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. We will follow up on this matter. If you need further assistance, please message us through Temu.com or Temu app live chat. We appreciate you giving us another chance to serve you. Best wishes, Temu team
Temu's reply02 Jul 2025, 04:45
Official
Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. We will follow up on this matter. If you need further assistance, please message us through Temu.com or Temu app live chat. We appreciate you giving us another chance to serve you. Best wishes, Temu team
