GP
Gail P

1 reviews | Active since Jan 2013

09 Sept 2024, 07:50

Temus nee delivery partner Skynet down the tubs

I used to enjoy buying things from Temu. This morning i tried to pay my import taxes and is appears that Temu have changed their Courier company to Skynet. Instead of the usual interface to got a message saying “payment link has expired” please contact Skynet. How can it have expired if I only go the message today. Temu if you want to change providers then make sure your interface works before they launch. Don’t make your decisions our problems. I wont be ordering from Temu anytime soon.

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Replies (1)
Temu
Temu's reply12 Dec 2024, 10:14
Official
Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. If you need further assistance, please message us through Temu.com or Temu app live chat. We are eager to help you find a resolution. Best wishes, Temu Team