MJ
Marinda J
1 reviews | Active since Jul 2018
10 Feb 2025, 15:46
Temu using SkyNet Worldwide Express - doesn't work!
Temu is using a new courier, SkyNet Worldwide Express and I cannot even pay the duties on my order. The order was made in December and I am still trying to pay it. I've tried, but it doesn't work and I cannot contact Temu to ask them to use another courier. This sucks! I will have to cancel my order.
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Temu's replyOfficial
11 Feb 2025, 03:56Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. We will follow up on this matter. If you need further assistance, please message us through Temu.com or Temu app live chat. We appreciate you giving us another chance to serve you. Best wishes, Temu team
Temu's reply11 Feb 2025, 03:56
Official
Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. We will follow up on this matter. If you need further assistance, please message us through Temu.com or Temu app live chat. We appreciate you giving us another chance to serve you. Best wishes, Temu team