TH
Tony H
1 reviews | Active since Jul 2024
30 Sept 2024, 14:24
Temu unquoted extra charges
Prices quoted do not include customs charges and Sales Tax. Once you have paid the advertised price for the item, you then get invoice for Customs clearance and Sales Tax
Helpful (0)
Replies (1)0
Replies (1)
Temu's replyOfficial
12 Dec 2024, 11:45Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Due to South African customs policies, you need to pay taxes and duties separately on your order. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. If you need further assistance, please message us through Temu.com or Temu app live chat. We are eager to help you find a resolution. Best wishes, Temu Team
Best regards,
Temu's reply12 Dec 2024, 11:45
Official
Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Due to South African customs policies, you need to pay taxes and duties separately on your order. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. If you need further assistance, please message us through Temu.com or Temu app live chat. We are eager to help you find a resolution. Best wishes, Temu Team
Best regards,