YA
Yaseen A
1 reviews | Active since Dec 2013
29 May 2025, 15:05
Temu unfair business practices
Tracking no BUFZA7NE09687FDYQ (buffalo) replaced with 2G*** (fastway) Temu changed the couriers I paid the vat and duty to buffalo and to fastway now buffalo refusing to refund and temu refusing to help me as its my problem but who changed the courier service
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Replies (2)
Temu's replyOfficial
29 May 2025, 15:08Hello, thank you for shopping with us and we are sorry you are experiencing difficulties with your recent orders. If your items do not arrive, arrive damaged, or do not match the description or photos, you will be offered a full refund under Temu's Purchase Protection program (https://www.temu.com/temu-purchase-protection.html). We greatly appreciate your feedback and will take it into consideration to improve our logistics experience. If you need further assistance, please message us through Temu.com or Temu app live chat. Best wishes, Temu Team
Temu's reply29 May 2025, 15:08
Official
Hello, thank you for shopping with us and we are sorry you are experiencing difficulties with your recent orders. If your items do not arrive, arrive damaged, or do not match the description or photos, you will be offered a full refund under Temu's Purchase Protection program (https://www.temu.com/temu-purchase-protection.html). We greatly appreciate your feedback and will take it into consideration to improve our logistics experience. If you need further assistance, please message us through Temu.com or Temu app live chat. Best wishes, Temu Team
YA
Yaseen A's updateReviewer Update
29 May 2025, 15:43The generic reply coz its about sales no after sales service
YA
Yaseen A's update29 May 2025, 15:43
Reviewer Update
The generic reply coz its about sales no after sales service