TEMU TAX SYSTEM

I have been trying to get hold of them since last week. I have paid my VAT & TAX on my order but keep on getting calls to say I must still pay. I have uploaded proof of payment, yet they continue to ignore me. Why is it that anything to do with South Africa logistics becomes a complete shambles? You guys have gone down with a speed, I will be ending my shopping with any company that has anything to do with Buffalo Logistics. No feedback, no getting through, no answer from human chats, even though names of operators appear in chat, nothing happens. No email gets answered. STINKY SOUTH AFRICAN SERVICE ONCE AGAIN!!! Bye Bye TEMU...bye bye SHEIN...........bad order delivery!!!