HM
Helena M
1 reviews | Active since Mar 2011
14 May 2025, 07:47
Temu support not supporting, took my money.
My total order amount(after credits was app****) not the same as the amount I was billed for by Payflex, financial institution. After a long battling session with Temu and Payflex NOTHING happened and I'm loosing R607, the difference in amounts.
Helpful (0)
Replies (1)0
Replies (1)
Temu's replyOfficial
14 May 2025, 08:29Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. We will follow up on this matter. If you need further assistance, please message us through Temu.com or Temu app live chat. We appreciate you giving us another chance to serve you. Best wishes, Temu team
Temu's reply14 May 2025, 08:29
Official
Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. We will follow up on this matter. If you need further assistance, please message us through Temu.com or Temu app live chat. We appreciate you giving us another chance to serve you. Best wishes, Temu team