DO
Doreen O
1 reviews | Active since Feb 2022
27 Apr 2024, 21:40
TEMU REFUSED TO HELP ME WITH MY RETURNS!
BE WARNED !!!! TEMU REFUSED TO HELP ME ALL THEY GIVE YOU IS A R20 REFUND. I SPENT MORE THAN R4000 AND THEY REFUSE TO HELP ME WITH MY RETURNS THAT WAS APPROVED BY TEMU. I AM BATTLING MORE THAN 2 WEEKS AND THEY CAN HELP ME IF THEY WANT TO. IT WAS MY 60TH BIRTHDAY PRESENT FROM MY SON. THEY ARE HEARTLESS. I AM VERY UNHAPPY.
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Temu's replyOfficial
10 Dec 2024, 15:25Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. We will follow up on this matter. If you need further assistance, please message us through Temu.com or Temu app live chat. We appreciate you giving us another chance to serve you. Best wishes, Temu team
Temu's reply10 Dec 2024, 15:25
Official
Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. We will follow up on this matter. If you need further assistance, please message us through Temu.com or Temu app live chat. We appreciate you giving us another chance to serve you. Best wishes, Temu team