RD
Refiloe D
1 reviews | Active since Feb 2014
11 Dec 2024, 19:49
Temu refund
I processed a order payment by mistake and when I cancelled it the message came in as I should contact my bank to process the refund which I did I was told that is not how it is done Temu must process it immediately.
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Temu's replyOfficial
12 Dec 2024, 09:39Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. We will follow up on this matter. If you need further assistance, please message us through Temu.com or Temu app live chat. We appreciate you giving us another chance to serve you. Best wishes, Temu team
Temu's reply12 Dec 2024, 09:39
Official
Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. We will follow up on this matter. If you need further assistance, please message us through Temu.com or Temu app live chat. We appreciate you giving us another chance to serve you. Best wishes, Temu team