AB
Annette B
1 reviews | Active since Jan 2014
14 Nov 2024, 16:24
Temu not so honest, they gove credits but never your money back
Be careful they love to give for bad service credits that you can't use because their carrier (Buffalo) is *********** how do you do more than 30 deliveries and all of a sudden your address is incorrect. How did they deliver previously and why don't Teu allow us to choose our own carriers. Also Temu don't care to solve problems they rather give credits etc that you can't use. So they stick with your credits
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Replies (1)Temu's replyOfficial
13 Dec 2024, 09:47Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. We will follow up on this matter. If you need further assistance, please message us through Temu.com or Temu app live chat. We are eager to help you find a resolution. Best wishes, Temu team
Temu's reply13 Dec 2024, 09:47
Official
Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. We will follow up on this matter. If you need further assistance, please message us through Temu.com or Temu app live chat. We are eager to help you find a resolution. Best wishes, Temu team
