EE
Ernesto E
1 reviews | Active since Jun 2023
06 Dec 2024, 08:23
TEMU NOT REFUNDING PRICE DIFFERENCE
TEMU DOES NOT STICK TO THEIR AGREEMENT OF PRICE MATCHING. 2 WEEKS AGO I BOUGHT SEAT COVERS FROM THEM @ R570.00 EA I SAW ON THE APP THEY ARE NOW SELLING BETWEEN R390 AND R410. I APP**** FOR MONEY BACK FOR THE DIFFERENCE IN PRICE AND THEY POINT BLANKLY REFUSED TO REFUND THE DIFFERENCE OF THE TWO SEAT COVERS EVEN THOUGH THE ONE SEAT COVERR IS NOT YET DELIVERED.
SOMEONE THERE NEEDS A CRACKER UP THEIR JACK, IS THERE ANOTHER SITE I CAN PURCHASE GOODS ON THAT IS BETTER THAN TEMU PLEASE.
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Replies (2)
Temu's replyOfficial
06 Dec 2024, 08:31Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. We will follow up on this matter. If you need further assistance, please message us through Temu.com or Temu app live chat. We appreciate you giving us another chance to serve you. Best wishes, Temu team
Best regards,
Temu's reply06 Dec 2024, 08:31
Official
Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. We will follow up on this matter. If you need further assistance, please message us through Temu.com or Temu app live chat. We appreciate you giving us another chance to serve you. Best wishes, Temu team
Best regards,
EE
Ernesto E's updateReviewer Update
06 Dec 2024, 08:39AFTER ALL THESE YEARS, IS THAT HOW YOU TREAT YOUR CUSTOMERS, I THINK IT IS A DISGRACE.
I UNINSTALLED MY APP AND I DO NOT ACCEPT SUCH TREATMENT FROM YOU AFTER I REFERRED MANY NEW CUSTOMERS TO YOU.
I UNINSTALLED MY APP AND I DO NOT ACCEPT SUCH TREATMENT FROM YOU AFTER I REFERRED MANY NEW CUSTOMERS TO YOU.
EE
Ernesto E's update06 Dec 2024, 08:39
Reviewer Update
AFTER ALL THESE YEARS, IS THAT HOW YOU TREAT YOUR CUSTOMERS, I THINK IT IS A DISGRACE.
I UNINSTALLED MY APP AND I DO NOT ACCEPT SUCH TREATMENT FROM YOU AFTER I REFERRED MANY NEW CUSTOMERS TO YOU.
I UNINSTALLED MY APP AND I DO NOT ACCEPT SUCH TREATMENT FROM YOU AFTER I REFERRED MANY NEW CUSTOMERS TO YOU.