SK
Samson K
1 reviews | Active since Jul 2018
28 Jun 2025, 16:42
Temu making unauthorized debits
Temu is just taking money directly from my account and they are not responding to complaints. Can someone help, I am tired. They seem to have robots or chat bots only
Helpful (0)
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Replies (3)
Temu's replyOfficial
29 Jun 2025, 05:35Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. We will follow up on this matter. If you need further assistance, please message us through Temu.com or Temu app live chat. We appreciate you giving us another chance to serve you. Best wishes, Temu team
Best regards,
Temu's reply29 Jun 2025, 05:35
Official
Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. We will follow up on this matter. If you need further assistance, please message us through Temu.com or Temu app live chat. We appreciate you giving us another chance to serve you. Best wishes, Temu team
Best regards,
Temu's replyOfficial
02 Jul 2025, 04:37Hello! Thank you for reaching out to us. We apologize for any inconvenience caused. Please don’t worry! Our support team is actively working to resolve the issue. There is a ticket at Temu regarding your situation, so we kindly ask you to keep monitoring the progress. If you need further assistance, please contact us directly through our website at www.temu.com or via the live chat in the Temu app using this link: https://share.temu.com/NWGRVrrOSMA. We appreciate your understanding and patience. Temu Team
Best regards,
Temu's reply02 Jul 2025, 04:37
Official
Hello! Thank you for reaching out to us. We apologize for any inconvenience caused. Please don’t worry! Our support team is actively working to resolve the issue. There is a ticket at Temu regarding your situation, so we kindly ask you to keep monitoring the progress. If you need further assistance, please contact us directly through our website at www.temu.com or via the live chat in the Temu app using this link: https://share.temu.com/NWGRVrrOSMA. We appreciate your understanding and patience. Temu Team
Best regards,
SK
Samson K's updateReviewer Update
02 Jul 2025, 10:10I have been reaching out since more than 2 months ago. The consultants seem to just copy and paste responses, if its not bots being used. Its very frustrating that you should ask the same things that have been responded to already.
Please return my funds and share with me the orders that are being set off against my money. I have nopt completed any order yet every month you take money from me.
Please return my funds and share with me the orders that are being set off against my money. I have nopt completed any order yet every month you take money from me.
SK
Samson K's update02 Jul 2025, 10:10
Reviewer Update
I have been reaching out since more than 2 months ago. The consultants seem to just copy and paste responses, if its not bots being used. Its very frustrating that you should ask the same things that have been responded to already.
Please return my funds and share with me the orders that are being set off against my money. I have nopt completed any order yet every month you take money from me.
Please return my funds and share with me the orders that are being set off against my money. I have nopt completed any order yet every month you take money from me.