KM
Kevin M

1 reviews | Active since May 2010

01 Oct 2025, 15:27

Temu Lousy dishonest service.

A rating of zero shopuld be allowed. I bought some computer cables from Temu. Took over 2 weeks to arrive. No drivers and instructions regarding children, left me dumbfounded. I was unable to get them to work and they were collected the next day. Thats it. Refund story is garbage. I do not want a credit. I want my money back as well as the VAT. Yip try getting Buffulo to refund you too. SO now they have closed the case and I am supposed to just suck it up. Was warned about Temu. Will NEVER touch them. Never So Temu here is the Order No #PO-*** Also thanks for not replying to the refund messages and AUTOMATICALLY closing the case

Forget your automated replies too, Just refund me in full, and that includes the VAT

0
Replies (3)
Temu
Temu's reply02 Oct 2025, 15:36
Official
Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. We will follow up on this matter. If you need further assistance, please message us through Temu.com or Temu app live chat. We appreciate you giving us another chance to serve you. Best wishes, Temu team
KM
Kevin M's update03 Oct 2025, 09:11
Reviewer Update
Standard automated response was of ZERO help.
Your support goes round and round in circles and no wonder people give up.
I want my full refund and VAT as promised.
Goods were returned the next day
So TEMU if it was possible to rate you ZERO or below I would. You are basically one big **** selling cheap and nasty goods.
Was warned
KM
Kevin M's update07 Oct 2025, 16:21
Reviewer Update
Well I am happy to say that Temu did finally refund my order.
So hats off to them