FA
Farzana A
1 reviews | Active since Sept 2023
15 Aug 2024, 15:46
TEMU is TERRIBLE!!!!
Temu is terrible, they lure you in with promises of free shipping and delivery. Then when your order is ready they add vat and transport charges. Why not add this to intial payment and cut the bull****??!!?? **TAKEALOT ALL THE WAY** Please do not buy from Temu, they are ****sters with free spins and double wins and free delivery. Don't say yo wre not warned. Please use takelot, what you see is what you get.
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Temu's replyOfficial
11 Dec 2024, 10:30Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Due to South African customs policies, you need to pay taxes and duties separately on your order. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. We will follow up on this matter. If you need further assistance, please message us through Temu.com or Temu app live chat. We are eager to help you find a resolution. Best wishes, Temu team
Best regards,
Temu's reply11 Dec 2024, 10:30
Official
Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Due to South African customs policies, you need to pay taxes and duties separately on your order. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. We will follow up on this matter. If you need further assistance, please message us through Temu.com or Temu app live chat. We are eager to help you find a resolution. Best wishes, Temu team
Best regards,