Temu is Playing Tricks on Customers

I saw an ad on Facebook claiming I could receive a set of suitcases for free. It said I had to spin and would get two more items for free, and to receive them, I just needed to buy items worth R360 within an hour. I did exactly that, but when I checked my order, only the items I paid for appeared — not the free items. This is not the first time this has happened. Previously, I was “selected” for free items, placed an order to release them, and when my delivery arrived, the free items were missing. I thought maybe I made a mistake back then — but now it’s happening again. I have cancelled this order. Temu, please stop playing with customers’ feelings. I will no longer order from you. I will watch closely to see if my refund is processed back into my account.