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Stitch C
1 reviews | Active since Jan 2025
27 Jan 2025, 10:43
Temu is not trustworthy but rather a time and money waster
<div>I would not even begin to give temu even just 1 star. I have place an order worth R 3000 something. I've made the payment only to realize that I have been charged with customs. I don't have a issue with that however, it wasn't a small amount of tax that needed to be paid they gave me a big amout. If you think you cancle your order once seeing how much your tax comes to, then you wrong. Orders cannot be cancle so its either you use a lot of moneyon temu or you lose money. In the end long as youre dealing with temu, you can say goodbye to your money. </div>
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Replies (2)
Temu's replyOfficial
27 Jan 2025, 13:10Hello, thank you for contacting us. We are sorry that you are having difficulties with your order. Due to South African customs policies, you need to pay taxes and duties on your order and we have always been transparent about any fees charged. Customer satisfaction is our top priority and we are constantly working to improve our service quality. If you need further assistance, please message us through Temu.com or Temu app live chat. Best wishes, Temu team
Temu's reply27 Jan 2025, 13:10
Official
Hello, thank you for contacting us. We are sorry that you are having difficulties with your order. Due to South African customs policies, you need to pay taxes and duties on your order and we have always been transparent about any fees charged. Customer satisfaction is our top priority and we are constantly working to improve our service quality. If you need further assistance, please message us through Temu.com or Temu app live chat. Best wishes, Temu team
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Stitch C's updateReviewer Update
27 Jan 2025, 13:19Irrespective, their isn't a email to contact you guys through nor can I cancel my order. As well as everytime I got close to winning a gift you guy kept making me add people and I never received my gift. You guys are ****s and clearly I'm not the only one with a complaint. So I think it's visible enough that temu is the problem.
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Stitch C's update27 Jan 2025, 13:19
Reviewer Update
Irrespective, their isn't a email to contact you guys through nor can I cancel my order. As well as everytime I got close to winning a gift you guy kept making me add people and I never received my gift. You guys are ****s and clearly I'm not the only one with a complaint. So I think it's visible enough that temu is the problem.