LJ
LOUIS J
1 reviews | Active since May 2020
23 Apr 2024, 14:44
TEMU- GET QUALIFIED PEOPLE TO DEAL WITH QUERIES
THE CONSULTANTS DO NOT RESOLVE QUERIES, THEY GIVE YOU THE SAME ANSWERS OVER AND OVER. YET THE COURIER COMPANIES ARE CONTRACTED BY THEM, THE COURIER COMPANIES MAKE MILLIONS A MONTH AND TEMU DO NOT APPEAR TO CARE IF THEIR NAME AND REPUTATION IS TARNISHED BY THE LACK OF RESPONSE THEIR COURIERS GIVE. REALLY SHAMEFUL I AM A NEW BUYER AND THIS IS WHAT I HAVE TO SIT UP WITH
Helpful (0)
Replies (1)0
Replies (1)
Temu's replyOfficial
10 Dec 2024, 11:50Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. We will follow up on this matter. If you need further assistance, please message us through Temu.com or Temu app live chat. We appreciate you giving us another chance to serve you. Best wishes, Temu team
Temu's reply10 Dec 2024, 11:50
Official
Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. We will follow up on this matter. If you need further assistance, please message us through Temu.com or Temu app live chat. We appreciate you giving us another chance to serve you. Best wishes, Temu team