IE
Ilse E

1 reviews | Active since Jul 2014

07 Apr 2025, 10:42

Temu free gifts an eye blind

With Temu products I do not have any problem what I however do have a problem with Temu is their false advertising of winning free gifts. They make people feel they won free gifts if they accept someones invite just to be mislead by having it to forward it to others before you even think of winning something. Even with own purchases the free gifts take ages to realise. Im at 99,99% from 100% to hopefully get my 4 free gifts but that is now nearly more than 3 months at 99,9% as it moves forward with .01% with each try where it jumped with. 5% up to a certain percentage. The consumer board should look into this please.

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Replies (1)
Temu
Temu's reply08 Apr 2025, 08:58
Official
Hello, thank you for reaching out and we are sorry that you are experiencing difficulties with our referral rewards program. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. For help with your referral link or questions about your rewards status, please contact us again through Temu.com or Temu app live chat so we can help you investigate right away. Have a great day! Best wishes, Temu team