AL
Anthony L
1 reviews | Active since Aug 2016
06 Dec 2024, 22:18
Temu Customer "Careless"
Temu "customer careless" don't even care. I gave them an irrefutable way to verify that my claim was 100% genuine and no one app**** their mind sufficiently to refund my R1000.00. So I seem to have lost a thousand plus Rand all because "Jerome", probably an AI bot, doesn't have the capacity to actually do anything besides churn out prepared messages of apology.
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Temu's replyOfficial
07 Dec 2024, 04:10Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Your case is out of the norm. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. If you need further assistance, please message us through Temu.com or Temu app live chat. We appreciate you giving us another chance to serve you. Best wishes, Temu Team
Best regards,
Temu's reply07 Dec 2024, 04:10
Official
Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Your case is out of the norm. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. If you need further assistance, please message us through Temu.com or Temu app live chat. We appreciate you giving us another chance to serve you. Best wishes, Temu Team
Best regards,