LR
Laura R

1 reviews | Active since Apr 2024

02 Apr 2024, 13:21

TEMU/ Buffalo are robbing South Africa

I am in South Africa. It is the first time I buy from TEMU, I have always used Shein and I have had a very bad experience now with TEMU. I made a small purchase of R820 and to my BIG SURPRISE Buffalo (Customs) charged me R453, more than 50% in taxes, when I complained to Buffalo for this immorality they responded that they charge the Tax for the original Price which was R1250 NOT the price that I paid on SALE R820, this Buffalo/TEMU behavior is an absolute THEFT, it is a mocking Consumer Deception, it is an immeasurable lack of respect for the Consumers of South Africa. I just wish TEMU/BUFFALO would answer this question for me.

Has only South Africa/AFRICA had this complaint?

I will present Complaints and Evidence to all possible Platforms and Instances, I have only started here.

Date of experience: March 26, 2024

0
Replies (1)
Temu
Temu's reply10 Dec 2024, 11:20
Official
Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. We work with reliable logistics partners to ensure that your order is delivered reliably and efficiently. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. If you need further assistance, please message us through Temu.com or Temu app live chat. We appreciate you giving us another chance to serve you. Best wishes, Temu team