CL
Carmen L

1 reviews | Active since Feb 2025

06 Feb 2025, 15:31

temu big cheating to clients

if i can rate , i will rate 0 , i bought kitchen shelf price was R141 , free delivery, they did not ask tax before i paid , after few days , they ask R52 tax ,, what ?? how can you tell client pay tax after paid full ? and it was not on the website , ok fine , i paid R52 tax and wait ... after one week something , they told me i must pay R92 delivery BECAUSE THEY COULD NOT FIND MY ADDRESS !!! BUT THEY DID NOT EVEN CALL ME !! I will never pay anything to them and never buy anything from them again !!! save ur money now !! it is big big cheating to clients

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Replies (1)
Temu
Temu's reply07 Feb 2025, 03:43
Official
Hello, thank you for contacting us. We are sorry that you are having difficulties with your order. Due to South African customs policies, you need to pay taxes and duties on your order and we have always been transparent about any fees charged. Customer satisfaction is our top priority and we are constantly working to improve our service quality. If you need further assistance, please message us through Temu.com or Temu app live chat. Best wishes, Temu team