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Eulalie S

1 reviews | Active since Jan 2018

11 Jul 2024, 21:02

Temu: Beware

Firstly the quality is appalling. They offer you free refunds if you return within 14 days but they are locked in with a Singaporean company, Buffalo, who either don’t have the coverage or deliberately fail to collect within the notice period. Although they have apologised for the delay to collect Temu ow reneges on its returns policy. Give them a wide berth, they are a huge con operation.

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Replies (1)
Temu
Temu's reply11 Dec 2024, 09:44
Official
Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. We will follow up on this matter. If you need further assistance, please message us through Temu.com or Temu app live chat. We are eager to help you find a resolution. Best wishes, Temu team

Best regards,