EM
Edward M
1 reviews | Active since Dec 2018
29 Jul 2025, 14:14
Temu ask Fastway to do better
As long as you continue to insist on using FASTWAY CORRIERS SOUTH AFRICA to deliver the online purchases this is the rating I shall remain to give...very poor service provided by FASTWAY CORRIERS CENTURION.
Helpful (0)
Replies (1)0
Replies (1)
Temu's replyOfficial
29 Jul 2025, 14:21Hello! Thank you for shopping with us, and we’re sorry to hear that you’ve been experiencing issues with your recent orders. If your items do not arrive, arrive damaged, or do not match the description or photos, you are eligible for a full refund under Temu’s Purchase Protection Program (https://www.temu.com/temu-purchase-protection.html). We truly appreciate your feedback and will take it into account as we work to improve our logistics experience. If you need further assistance, please reach out to us via Temu.com or through the live chat on the Temu app. We’ll do our best to help you locate your packages and resolve the issue as quickly as possible. Best regards, Temu Team
Temu's reply29 Jul 2025, 14:21
Official
Hello! Thank you for shopping with us, and we’re sorry to hear that you’ve been experiencing issues with your recent orders. If your items do not arrive, arrive damaged, or do not match the description or photos, you are eligible for a full refund under Temu’s Purchase Protection Program (https://www.temu.com/temu-purchase-protection.html). We truly appreciate your feedback and will take it into account as we work to improve our logistics experience. If you need further assistance, please reach out to us via Temu.com or through the live chat on the Temu app. We’ll do our best to help you locate your packages and resolve the issue as quickly as possible. Best regards, Temu Team