TS
Tracey S
1 reviews | Active since Sept 2010
13 May 2025, 23:46
Temu are NOT contactable!
There is just NO WAY to contact Temu! This is NOT good business practice at all. They have NO way to query any purchase. I ordered clothing and got my notice from Skynet for the duties payable. Their system would not allow me to pay this. I tried contacting Skynet and Temu with NO success at all! I paid for the products and then finally I paid the duties after weeks of struggle to now I do NOT have any confirmation of any of this. I have sent both Temu and Skynet emails with no success…. Just stupid automated replies! I will NEVER EVER order from Temu again!
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Replies (1)Temu's replyOfficial
14 May 2025, 08:27Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. We will follow up on this matter. If you need further assistance, please message us through Temu.com or Temu app live chat. We appreciate you giving us another chance to serve you. Best wishes, Temu team
Best regards,
Temu's reply14 May 2025, 08:27
Official
Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. We will follow up on this matter. If you need further assistance, please message us through Temu.com or Temu app live chat. We appreciate you giving us another chance to serve you. Best wishes, Temu team
Best regards,
