SM
Sharon M
1 reviews | Active since Nov 2016
19 Mar 2024, 13:50
Temu
I registered with Temu and purchased 9 items totalling R274. The EFT was done 20 February 2024. To date I only get endless Promotion emails, but no email to say how much is Tax and Customs to pay. I logged numerous emails via Buffalo Courier's and a WhatsApp chat , but no one can assist. The app shows tax not paid. The email I received last week says I signed for the delivery. And the Chat Bot says talk to the Courier company. I never had an issue with Shein.
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Temu's replyOfficial
10 Dec 2024, 11:11Hello, thank you for your recognition. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. If you need any assistance, please don't hesitate to message us through Temu.com or Temu app live chat. Best wishes, Temu team
Best regards,
Temu's reply10 Dec 2024, 11:11
Official
Hello, thank you for your recognition. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. If you need any assistance, please don't hesitate to message us through Temu.com or Temu app live chat. Best wishes, Temu team
Best regards,