BE
Bernadene E
1 reviews | Active since Sept 2012
28 Jan 2025, 15:54
Taxes, Taxes, Taxes... my lats online shopping at Temu
Taxes Taxes Taxes, the little pleasure we have as a South African to buy online has also been taken away from us. Custome duty R***, then a Clearance Charge R260, then on top of that you get tax R***. At the end a package of less than R1400 cost the taxes over R700... How do you validate that. Crazy... No more online shopping TEMU... I say Goodbye
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Temu's replyOfficial
30 Jan 2025, 03:58Hello, thank you for contacting us. We are sorry that you are having difficulties with your order. Due to South African customs policies, you need to pay taxes and duties on your order and we have always been transparent about any fees charged. Customer satisfaction is our top priority and we are constantly working to improve our service quality. If you need further assistance, please message us through Temu.com or Temu app live chat. Best wishes, Temu team
Temu's reply30 Jan 2025, 03:58
Official
Hello, thank you for contacting us. We are sorry that you are having difficulties with your order. Due to South African customs policies, you need to pay taxes and duties on your order and we have always been transparent about any fees charged. Customer satisfaction is our top priority and we are constantly working to improve our service quality. If you need further assistance, please message us through Temu.com or Temu app live chat. Best wishes, Temu team