IV
Ivan V
1 reviews | Active since Jan 2010
06 Sept 2024, 09:49
Taxes
Temu States "FREE" delivery, however, we are paying all the customs taxes!!! I have ordered several items from Temu, now after i receive the last item ,i will delete the app.
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Temu's replyOfficial
12 Dec 2024, 10:11Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Due to South African customs policies, you need to pay taxes and duties separately on your order. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. If you need further assistance, please message us through Temu.com or Temu app live chat. We are eager to help you find a resolution. Best wishes, Temu Team
Temu's reply12 Dec 2024, 10:11
Official
Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Due to South African customs policies, you need to pay taxes and duties separately on your order. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. If you need further assistance, please message us through Temu.com or Temu app live chat. We are eager to help you find a resolution. Best wishes, Temu Team