AS
Alwyn S

1 reviews | Active since Aug 2009

14 Jul 2025, 19:29

Stay away from temu

<div>Today we received our last order from Temu. Out of 8 items, 1 was good. The rest ranged from junk to meh. The things that put me off is the dishonesty of this platform. It's in the misrepresentation of the images, the false reviews, the poor quality sold as good. The way they treat customers, whikst acting to care. I'm probably going to get the usual generic response again from their bot. But we're finally done with Temu. I'm not even going to waste my time on a return. I've deleted the app &amp; write this review to serve as a warning to anyone considering buying from them. Don't. And don't believe the reviews or the paid influencers or people defending them or claiming to never have had any issues. They'll claim we don't read descriptions properly or don't do our homework, but that is just to make it sound like it's our fault &amp; that it's not the platform. But believe me, I have nothing to gain by yelling you to stay far away from Temu.</div>

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Replies (2)
Temu
Temu's reply15 Jul 2025, 05:15
Official
Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. We will follow up on this matter. If you need further assistance, please message us through Temu.com or Temu app live chat. We appreciate you giving us another chance to serve you. Best wishes, Temu team
AS
Alwyn S's update15 Jul 2025, 08:53
Reviewer Update
I knew, when I was writing the review, that I'd be getting a bot scripted response. The usual, we're sorry for the inconvenience & we value customer service. But in reality, those are empty words to Temu. They know nothing about customer service. We will not be taking them up on the offer to contact them, as we know from past experience that it will be both frustrating & futile. So, we're just happy to finally be done with them.