ND
Nkosatana D

1 reviews | Active since Nov 2021

20 Jul 2024, 20:30

Site good 👍🏽 but their courier partners bad 👎🏽

Website and support from website is superb, their only weakness is that they use buffalo couriers.. too many problems to count there.. from taxes paid and not being updated to items not being delivered for whatever reason and they want you to pay further delivery when its not your fault that first delivery failed. Buffalo used to be good but oflate they seem not to be able to handle the capacity. Ive always used their services but oflate im discouraged from buying coz its 50/50 chance that your items will arrive and its getting slimmer by the day

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Replies (1)
Temu
Temu's reply11 Dec 2024, 09:58
Official
Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. We will follow up on this matter. If you need further assistance, please message us through Temu.com or Temu app live chat. We are eager to help you find a resolution. Best wishes, Temu team